I am very pleased with how user friendly it is! The ease at which one can use this software makes me feel as if they know what their doing when setting up new employees/employees who have not been trained yet etc.. It's easy enough for someone without any training experience but also provides clear tutorials so even those more experienced would be able see things easily - nothing really- other than perhaps being better about explaining certain features once learned maybe? Great product though!! Easy setup (and support), quick learning curve because we are all familiar woth some common office products like excel & word already used by us daily within workflows / processes anyway :) This saves time having extra people train users before hand while still keeping them happy after initial setingup period too :).