The ability to seamlessly connect employees throughout our campus with their work at home office is invaluable! I love that we are able to have all of my staff working from anywhere in North America without having them physically be there yet still being connected together as if they were sitting next each other around an executive table or conference room desk. There really isn't anything bad about this service (at least not enough so far). We're using it primarily internally but also providing access via VPN connections out into public internet spaces like Facebook etc.. It's easy integration within Microsoft Teams which makes collaboration between offices seamless too - just share your phone numbers/emails through teams instead of emailing everyone individually when you need contact information updated across multiple lines up until now anyway :).