Header banner
Revain logoHome Page
Abhinav Drury photo
Germany, Berlin
1 Level
731 Review
72 Karma

Review on PETKNOWS by Abhinav Drury

Revainrating 3 out of 5

The PETKNOWS Online Store Is Not Worth the Hype It Has Received

My experience with PETKNOWS' online store does not live up to the company's claims that it is the one-stop shop for creative types, despite the fact that they market themselves as the definitive destination. In spite of the fact that they assert to have a "well-chosen array" of products, I discovered that their collection was restricted and lacked breadth in a number of different categories. In addition, I've had multiple bad experiences with their customer service team, who were unresponsive and unhelpful whenever I had questions or problems with my purchase. I've had multiple bad experiences with their customer service team. Their shipping times were also quite sluggish, which was frustrating when I needed materials for a project and couldn't rely on them to arrive in a timely manner. I was unable to rely on them arriving in a timely manner. In general, PETKNOWS may have a decent reputation in the world of arts and crafts; however, I would not recommend their online store to other creative people because it is not user-friendly. There are other choices available that are superior, some of which have more extensive product selections and superior customer service.

Pros
  • Online store with a minimal learning curve.
Cons
  • Availability of products that is not continuous.