Header banner
Revain logoHome Page
Chris Nonamaker photo
Israel, Jerusalem
1 Level
728 Review
36 Karma

Review on ULANSeN by Chris Nonamaker

Revainrating 3 out of 5

An Upsetting and Unsatisfying Experience with Online Shopping Provided by ULANSeN

My dealings with ULANSeN, an online retailer that purports to be the most reputable destination for purchasing computers and electronic goods, have been anything but satisfying. In spite of the extensive selection of products they offer and the user-friendliness of their website, there were a few problems that left me feeling dissatisfied and frustrated. First and foremost, the things that I ordered from ULANSeN were of a rather low quality. When I received the laptop that I had ordered, I discovered that despite the fact that it was marketed as high-end and top-of-the-line, it was sluggish and had bugs. When I tried to fix the issue, the customer service was unhelpful and unresponsive, which made the situation even worse. The checkout procedure was really annoying and unclear, which was another issue that I ran into. Because there were so many pages and fields to fill out, finishing my transaction took significantly more time than I had anticipated. In addition, I attempted to make some modifications to my order, but I discovered that doing so was really difficult. The entirety of my time spent with ULANSeN left me feeling let down and frustrated. Their customer service and product quality both left a much to be desired, despite the fact that they offered a diverse selection of items and had a website that was simple to navigate. It is my recommendation that you go elsewhere for a dependable supplier of high-quality electronics and computers if that is what you are looking for.

Pros
  • Outstanding attention to the needs of customers and a quick answer to their questions
Cons
  • inadequate transportation wrapping for the goods