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Byron Howell photo
France, Paris
1 Level
745 Review
49 Karma

Review on πŸ› οΈ Milescraft 1311 Joint Pro: All Steel Self-Clamping Doweling Jig with Guide Bushings (1/4 in., 5/16 in., and 3/8 in.) - Professional Quality by Byron Howell

Revainrating 4 out of 5

The product works, the company's tech support didn't respond when I had a problem; A company is only as good as its support.

Thoughtful design, good quality but note that it is a bit more difficult to use than it may appear on the video - you will need to remove/replace screws/hexes to fit different parts/types of joints to reconfigure. But it's not that important. The reason for the generous 4 stars is that I have trouble with dowel holes that are too big (the pins are too loose although they are fine when glued). I don't know why, or it's because my drill bit isn't 100% straight, but I can say that soaking the dowels doesn't work (they shrink when dry) if that's what you tend to try. Their tech support voicemail message promised to call back within a day and they still haven't responded after two messages and several days. Companies that want to stay in business don't, and it's very frustrating when a project gets delayed because they don't bother to respond. I'm reasonably happy with the dowel clamp, but I won't be buying another product from this company for this reason.

Pros
  • Delivery was very quick
Cons
  • Disappearing