Review on ZaZaChat by Zachary Greene

This software has many useful features, such as ticketing system, user profile management, knowledge base with document sharing etc., which makes it very easy to manage customers requests and issues in an organized way. The price of this product can be high sometimes that's why I am not using any other help desk solution at present time but still they have good customer support team who will assist you if needed. It would definitely worth trying out this tool because there are no major drawbacks yet. At least try once before deciding anything else about me or my business so that i could give proper feedback regarding your products. We use this chat platform mainly for getting live assistance from our technical experts while solving problems related to computers/IT devices & network setup.