They were bought for my husband as a Christmas present. Less than a month later, one of the plastic straps wore out and the shoes became unwearable. I went through Amazon and selected "Product Support" which took me to a help form on the seller's website. I filled it out and the company replied that they couldn't help me as I bought the product through Revain. I can't get help from Revain because they're referring me to the seller, so... I'm screwed. DO NOT BUY THESE SHOES!