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97 Review
6 Karma

Review on Roby by Jerry Ford

Revainrating 5 out of 5

Great solution but not always great assistance

It is easy to use and has a lot of features. I like the fact that I don't need to install or configure anything. It just works. I also like that you can use it with a lot of different platforms. I wish the customer service was better. Support is very slow to respond. Sometimes the customer support agents don't even know the answer to your questions. I wish there was a way to get a real person to help you. I recommend that if you are on a team, use Roby's group support. It helps a lot. I am using Roby to help with customer support for a team. It is easy to use and gives me more time to focus on our customers.

img 1 attached to Roby review by Jerry Ford

  • There isn’t much competition as far goes Customer Relationship Management systems go.
  • There are nuances