Review on Selfridge by Logan Taylor

Introduction

Selfridge is an online store that sells consignment items.  The consignment program is open to anyone, however you need to have a consigner account so that you can consign your items with Selfridge. This means you can buy from the consignment listings directly from Selfridge or your consigner (the seller).

Selfridge has been in business since 1996 and they are based out of New York City. They also have properties located in Beverly Hills and Las Vegas, but we're focusing on their website here for this review since I've purchased items off them before via the consignment program.

The consignment program is simple, you consign an item with Selfridge and then they list this item on their site or eBay and have someone buy the item from you.  There are no fees to consign an item through them however you will have to ship your items to them and sometimes they may charge a small fee for packaging supplies.  They do not accept clothing that's more than 5 years old or has obvious stains as well.

Some consignment listings do not require shipping so they would either be free if sold directly from Selfridge or a small consignment fee if sold via a consigner (the seller).  The consignment listings usually have box icons next to them that indicate whether or not they require shipping.



I've had consignments with Selfridge for over a year now and I've sold consignments that are in the hundreds of dollars, so it's definitely worth it if you want to make some serious cash.

My consignment experience has been nothing but pleasant, I always get paid within 30 days and there never seems to be any issues when I do receive payment from them.  They also give me notice when my items sell via e-mail, which is nice because then I know when to expect payments as well.   Their online system is simple enough and makes emailing back and forth very easy as well.  If there's ever any consignment issues or problems, I always hear back from them within a day or so.

A consigner has to handle all the shipping arrangements for consigned items and will receive payment only after the item is sold and delivered to the new owner.  They do not accept credit cards – only cashier checks or money orders are accepted as consignment payments.  This protects them in case your consigned item is not received by you, since they cannot charge-back through PayPal due to their consignment policy which states that they can't issue a refund on consigned items if it was not shipped or received before they could ship it out.

If you have paid with check and would be interested in consigning with them, you have the option of setting up a consigner account to consign through.  This consigner account is separate than your consignor account (located in the consignment tab), and uses the same login information that you used for your consignor account.   You will be able to let them know if you can't accept payment by check due to PayPal policy.

You also have the option of receiving a refund for an item that hasn't sold within 45 days from the date it was listed on their site or eBay, but they do not pay more than $5 per item and only allows one refund request per consigned item.



For example: If I have two items consigned, one is $100 and the other is $50, you can request a refund of up to $5 for each item.

Selfridge is not affiliated with mediators or consignment mediation services.  They do not have any consigner representatives on staff either and they also advise sellers and consigners not to use consignment mediation services as this could complicate the consignment process if consigned items were to become lost or damaged in transit, which may impact their ability to receive payment for the consigned item(s).

Another interesting point that I've learned from Selfridge is that it's possible for them to set up an "Escrow" feature where they will hold your payments until a certain period of time has passed after which they will issue payments to consigners and sellers alike.   This protects consigners in situations where consigned items are not received by the seller.  However, this is only available for consignment listings that have a minimum of $50 USD worth of value per item, and there are fees associated with using their escrow service.

I would definitely recommend consigning with Selfridge if you want the easiest consignment process possible and also want to have guaranteed payment on your consigned items in almost no time at all!

You can register as a consigner or sign-in to consign from the following link:



Also, if you're looking for consignment or consignee tips and techniques, there's a great consignor blog called where you can check out their consigning strategies & tips!



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