It's very simple for my employees to use without any training or learning curve. The software has been great so far with no issues at all from our side. I have not found anything bad about this product yet but i'm sure there must be something that we are missing out since it's still in beta mode. If you're looking for a simple software that can help your team manage their jobs then this should definitely be one of the products that comes into mind. We were able to see what was going on internally by using the reports feature which helped us keep up with things quickly and make decisions as well.