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Review on Cognigy.AI by Nick Narvasa

Revainrating 4 out of 5

Excellent AI-based chatbots for lead generation

The most striking thing about this product is that it does all you want from an agentless solution, without compromising on its price tag. It has very good performance, which makes sense when considering how expensive it is compared with other products of similar nature. Sometimes I am still disappointed by some features that don't seem like they'd be easy enough to implement (but maybe I'm just being picky). As long as there are no major issues, I recommend Cognigy's Chatbot service. We had been working on creating our own bot but realized we were spending too much time doing so. Cognigy delivered exactly what we needed and helped save us thousands of dollars.

img 1 attached to Cognigy.AI review by Nick Narvasa



Pros
  • High end AI technology;
  • Easy integration into any existing CRM system via API.
  • Excellent customer support team who was always ready for help at short notice if necessary,
  • Flexible pricing model according market needs in order not overcrowd customers' budgets or make them feel constrained due competition pressure., etc.etc
Cons
  • Lackluster chatbots functionality implementation process,
  • Difficultly customizing banners/ads using simple UI tools provided within platform