I like how it's very customizable so you can keep track of every single piece in your campaign without any issue! It would have been nice if TBMC had more templates for us non-techy people who are not familiar with coding or programming languages but there was nothing really negative about this program at all - just an extremely simple interface which makes tracking down issues super quick & painless once they're found/solved!! We use bulk mailers daily because we send out thousands upon THOUSANDS emails each month AND WE NEED TO KNOW HOW MANY OF THEM ARE OPENING OR NOT. This software helps me know exactly where my campaigns stand as far open rates go along WITH their CTR statistics too :) The best thing about TBMS was its ability to help my business grow by offering an affordable bulk mailing solution for our clients. I don't have any dislikes; everything has been positive so far! It's definitely helped us get more customers through our website and we're able to send out mass emails at scale without breaking the bank. We use it mainly as a way of building relationships with new potential leads who are interested in what we do.