I have been using this software since it launched, which was about 6 months ago now. The interface is very simple to use even if you are not tech savvy! It's user friendly so anyone can understand how to get started without any assistance from their team or support staff. If there were more features available like mobile donation tracking etc that would be great but other than those minor issues nothing really comes across as being negative towards using civist donations platform. As long as all parties involved (donor/recipient) know what they're doing then everything works perfectly fine. Easy process of transferring money between both accounts once setup correctly - no problem here at all!