The platform allows you to configure devices very easy compared with other solutions in our price range. The product helps for any project we implement with many different options available. Not much! Some time ago I had problems when uploading an application to my home thermostat but now it solved automatically by the support team. We use this solution at work because of the integration of all products within one environment (building etc). I like how easy it was for me to get up and running with this product. It's very intuitive once you understand what each button does! The documentation could be better in some areas but not by much. If you are looking at getting started quickly then definitely give this software a try - there isn't anything about its ease of use that makes us hesitate. We have been able to streamline our process from end-to-end using IoT Connect which has made things easier than ever before.