I love that Kennels Plus allows me access from anywhere! It has made it so much easier for myself as well my employees when we are away at our jobs or even traveling out-of state because this app makes keeping track easy no matter where in US i am located now!! The customer service team over there have been amazing helping us figure everything through their website too which helps ease some stress off mine & customers shoulders. Nothing really dislike about anything just wish they had an android version but other than THAT IT IS FABULOUS. ! We use KPN mostly during summer months (when most people travel) however if someone needed assistance while not here then again great option since its always open 24 hours 7 days per week 365.