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Germany, Berlin
1 Level
741 Review
50 Karma

Review on Aleath by Dave Wolf

Revainrating 1 out of 5

Aleath's Online Store Experience Left Me Unsatisfied

I was eager to check out Aleath's online store as a global customer because of its selection of cosmetics, grooming aids, and personal care items. However, I had a really disappointing time using the website. The website's navigation was difficult due to the products' disorganized layout and a lack of informative descriptions. Finding the precise items I wanted to buy was challenging, and the checkout procedure was as annoying. I was unhappy with the products' quality when my order finally showed up. The personal care items left my skin feeling dry and irritated, while the hair styling equipment seemed cheap and did not work as advertised. Making problems worse, trying to get in touch with customer service was difficult because of language issues and unhelpful agents. Despite my efforts, I was unable to get my problems resolved in a way that satisfied me. Overall, I would not advise other overseas customers to shop through Aleath's website. It is a dismal option in the cutthroat online purchasing market due to its poor usability, subpar items, and subpar customer support.

Pros
  • Helpful customer service team
Cons
  • Problems with refunds and returns