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796 Review
41 Karma

Review on ExpoLink by Steve Jones

Revainrating 4 out of 5

Easy tooling and functionality plus good customer service

I like that it is easy to use for day-to -day management of our cases as well has being able work with other systems such Excel etc when required but nothing in particular at this stage! The support team are always very helpful so there's no issues we've had recently which have been difficult or frustrating! If anything would be great if they could make some minor changes (ease up button placement) maybe add 'add comment' option under each field? We're using Exolink primarily to track all new enquiries received by us via email from clients/potential customers who then go through an intake process before getting assigned one member / representative within their department where appropriate.

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Pros
  • Easy access, intuitive layout & quick loading times.Good customer service response time.Great followups regarding any questions raised..Helpful information available throughout system..etc
Cons
  • Some features need slight tweaking here n'there eith regard ease oof navigation