The most valuable thing about this tool was that it helped us solve problems very quickly with little effort required by me as an admin/supervisor of my team using Sykes services!It's not much good for reporting or analyzing reports however; I think there should be more options available where one can get all different metrics related data from within sykestools itself rather than having separate report templates which need time consuming efforts while generating them manually!! It will definitely help you out when your job requires monitoring tools like ours do at times!We have used these products quite extensively across several projects &Cases over last 4 years since they were first introduced into market place without any major issues so far!! The best part of working with Sykes was that I got complete freedom over my work as well.
They did not interfere at all while doing it nor they told me what should be done or shouldn't! It's very simple but effective way for getting your website up & running quickly without any errors/bugs etc.. This software has helped us keep track off everything related to websites including images used by them along side other things like css files which were also uploaded from time to time.