I was eager to test out Beautychen's products because I look for items that are both visually pleasing and useful. However, I have been left feeling disappointed and frustrated after making several purchases from their online shop. Despite the visually stunning way they present their goods on their website, the quality of the products themselves is frequently lacking. The candle holders and other house accents I bought were shoddily constructed and felt cheap. Even worse, some of the goods were delivered incomplete or with harm. To make matters worse, it was challenging to evaluate the goods' quality prior to making a purchase because their website lacked comprehensive product information and customer reviews. I was forced to make educated assumptions based on the product photos, which was unsatisfactory and risky. At Beautychen, the quality of the customer care was also lacking. They took a long time to respond to my questions, and they offered no assistance in settling my problems with the damaged goods. It was obvious that the business was more concerned with increasing revenue than with keeping customers happy. Overall, if you're looking for high-quality and useful kitchen and household goods, I wouldn't suggest Beautychen. Although their website may have a nice design, the goods themselves are not worth the money. Spend less money on products from a business that places a premium on quality and client satisfaction.