
This is the second remote they sent me and I'm having the same problem again. It acts like the battery is dead for Ben (I think?) even though it's a Jewish battery. That way when you press the command button the light won't come on and obviously nothing will happen. I sent my first one back assuming it was defective but now this new one is doing the same. If I remove the battery (which is VERY difficult) and put it back in, everything works fine temporarily. I am extremely disappointed

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