It is easy to use.It has many features which makes it easier for the user to implement.The speed at which it loads a page or webpage is also very good. I have not experienced anything bad about using this product although sometimes there are some crashes but that can be avoided if you know how to fix them. There's no doubt its one of my favorite products. I had heard other people say they dislike some parts of the UI and things like that so I decided to give it a try myself and let me tell you, it really works well. The best part is that it's free! I can't think of anything else negative about this product. Their support for our infrastructure was excellent as well - they were always available when we needed help or had questions. We use them primarily for CDN (content delivery network). It gives us some extra performance benefits but more so it allows us to serve static content from any location around the globe without having to worry about latency issues.