Review on 🐱 TRIXIE Plush and Sisal Covered Scratching Post: Small Cat Trees 24-32" Tall by Sarah Smith

I ordered this mainly because of the price - I needed another scratching post to put next to an overly tempting piece of furniture. When I reassembled it the top was a little loose and I figured it might need a different washer. I wrote to Trixie support to ask what they suggested. They asked for a copy of my receipt which I sent and a few days later I received a replacement scratching post - all for business. Wonderful. My note to them wasn't even a complaint, just a request for a solution, so this must be a case of exceptional customer service. They really stand behind the product. By the way, everything is fine with the replacement, and my cat decided that she liked it much more than the furniture. Win!