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Honduras
1 Level
706 Review
21 Karma

Review on ๐Ÿš˜ Control Arm Kit for 1997-2009 Buick Century/Regal/Allure/LaCrosse, 2000-2016 Chevy Impala/Monte Carlo, 1998-2002 Oldsmobile Intrigue, and 2006-2008 Pontiac Grand Prix - AUTOSAVER88 by Jacob Mayberry

Revainrating 5 out of 5

Excellent customer service. Wrong parts for Grand Prix

Edit to my edit. So after both reviews, the company refunded my purchase price to fix everything. They offered a full refund even though I told them only a few parts from the kit didn't fit. Your support team definitely wants to make people happy, so vote for it. The parts I was able to use were of good quality. Will look into this again just because I know they will endorse their products. Just check with them for a match before ordering the kit as the Revain installation guide was incorrect with this kit regarding the 04 Grand Prix.Edit: After my initial check of the parts someone contacted me and apologized and asked if I could, if I could do it. I want a full refund. Since only a couple of parts didn't fit, I said I wouldn't like a full refund, but at least a partial refund would be great since I would have to spend an additional $83 locally to get the right parts. They said they would work on it and let me know. It has been 5 days and there is no return information. Presumably the seller does not maintain their product listings to be accurate or to fix a problem. I cannot recommend the seller or the parts. Went from 2 stars because I was able to use some of the parts to 1 star after they couldn't fix the problem. While Revain and the seller's description matched the 2004 Pontiac Grand Prix, not all parts were created equal. . The sway bar was about half the size I needed. The levers and tie rods fit perfectly. After disassembling the car for a front end repair I found that not all the parts were ok and I was given a choice of either leaving the car disassembled while the parts were sent out or doing double duty and just swap out the parts that fit and redo when the correct parts arrive, or just finish it the same day by buying the parts locally. When I saw that I needed to keep my machine running and was working too hard to keep taking the machine apart, I decided to purchase the correct parts from a local store, which ended up costing me more than I had planned. I contacted the company that sold this and got a response within 24 hours asking for my VIN so they could investigate the issue. Do not buy from them again or recommend them to anyone if you do not have time to wait for parts and then wait again for them to research and then ship the correct parts. In my opinion they should really "do their research" before selling the kit listed for the car. Again, I would not recommend this kit to anyone due to the issues I had installing it.

Pros
  • Automotive
Cons
  • Zero