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Croatia, Zagreb
1 Level
695 Review
46 Karma

Review on LIANXIN by John Fenton

Revainrating 3 out of 5

Athletes Have a Poor Buying Experience at LIANXIN

As a sports fan, I couldn't wait to check out LIANXIN, an internet retailer specializing in automotive accessories and safety equipment. However, I would not suggest this store to other athletes because of my negative experience. Products were not created with athletes' requirements in mind. Seat pillows offered next to no support, and neither did the seat covers or steering wheel covers. The floor rugs were flimsy and shifted around in the vehicle, which could have been dangerous. Equally disheartening was the care provided to customers. The salespeople were clueless and unable to address my inquiries about the goods' usefulness for athletes. Unfortunately, I had to follow up several times before I finally received a reply. The site's search bar was useless, and getting around it was a chore. It was hard to zero in on what I was looking for, and the product details left me confused. Poor delivery quality was also an issue. It took longer than anticipated, and the products were broken due to poor packaging. As a whole, LIANXIN is not a store I feel comfortable recommending to sports. We are disappointed in the products, the website, and the shipping service because they are not tailored to our requirements. LIANXIN falls short of satisfying our requirements for long-distance travel ease, support, and security as athletes.

Pros
  • Rapid transit times
Cons
  • Poor treatment to the customer