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Review on Enteros UpBeat by Michael Nard

Revainrating 5 out of 5

Great tool, helps greatly improving systems

I like that we can see what's working well or not so much in our system which is very helpful for making changes to make improvements! There are many different tools out there but this one stands above all others because it actually works with any kind if data source you have available including text files (which makes sense when dealing with customer information). The interface isn't always easy enough at first glance even though they do explain things as necessary until fully understanding how everything fits together becomes possible. This product has helped us improve by leaps an bounds since implementing their services over 4 years ago now!! We use them mainly to help identify problems within Salesforce using custom fields such as Lead Source & Status Change etc. They also provide some great reporting options too allowing me to quickly produce reports showing where certain problem areas exist and then drill down into those details further should required be done from time to time. Definitely worth checking out especially considering its free trial period allows plenty of opportunity to.

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Pros
  • Great support team
  • Very knowledgeable about products/services offered no silly questions asked ever!!!
  • Easy access via phone call, email correspondence quick response times.
  • Good turnaround service compared other vendors i've used previously who took weeks upon months before getting back around responding.
  • It takes just hours instead :) !
Cons
  • Some cons