It gives us accurate billing information so that we can prepare our accounts with ease as well send reminders when bill time approaches or overdue amount has been reached; also helps in maintaining records over past years too! The only think I dislike about this software are:-1) it's hardcoded into MS Excel2.) sometimes not able tp adjust font size properly3). You have no way but manual copy paste from one excel file & 4.).Sometimes its difficult find out how many gallons water was used each month/ quarter etc because you don't see any details regarding volume usage per day / week period - just totals at end-of year4.-sometimes there could be more features available (like tracking total number gallonage dispensed by various devices5.), maybe adding filters would help6), better support system7,) easy access8., faster response9.; overall great tool10.(it provides excellent results!).