The first non-shower filter my husband installed worked. Then he installed a second filter with no shower head in our other bathroom. As soon as it was turned into the water, the shower filter exploded onto the floor with sand, gravel and 1/2 of the filter. I called Revain and got a refund. Now 2 weeks later while taking a shower the first filter came loose and exploded in my shower. I took photos of both incidents, but the app doesn't allow me to upload them. They made a real mess. I wonder if those are really Berkey shower filters. Luckily, Revain refunds that one too. We usually order Rainshower 1000 water filters, but they're out of stock, so I tried the Berkey shower filters. Don't waste our time with this money! Revane said they would start an investigation after I told them this had happened to many customers.
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