Despite many bad reviews, this product works as advertised. Slightly larger than the original, so fits better in the palm of your hand. The buttons are responsive and the haptic feedback is better than the original. The controller integrates without any problems, all functions work. A worthy replacement for the original equipment. Great value compared to what Bose wants for one of their replacement OEM controllers. There were no problems inserting the battery or closing the battery compartment. It only takes a very slight twist to lock or unlock the cover (maybe 1/8 inch), but once locked it stays locked. Packaging was minimal but the product arrived safe and sound in a cardboard box along with other items.
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