When I initially signed up it took time getting acclimated as far the service provided went from just online booking but then had to go through training if you live in NYC (which is pretty difficult). If that can't work or someone has bad timing/hassles when trying out new places etc - just go somewhere else! It's very convenient and flexible- scheduling your appointments whenever works best, having them come directly into YOUR home without traveling back & forth which would usually take hours of my day. The best thing about this service is that it can reach customers in their homes or offices without them even knowing they are getting anything done! There's nothing I dislike so far but you should definitely try out Manestream if your looking into hair removal options since you won't regret trying one of our products (or three!). You will feel better after having had some treatment as opposed to going through months/years using conventional methods like waxing etc..