I like that it's able for our customers who are in different locations around North America or even overseas! It does take some time getting used but once you do get acclimated with how things work everything flows smoothly from thereon out!! Nothing yet as far an issues go at this point of using limblem cmms system we have not had any problems thusfar however i am sure they will come along eventually so just be patient until then. The biggest benefit here would probably being customer friendly which makes life easier when trying new clients/customers if needed etcetc..