Just arrived today. Everything was in good condition. I haven't used it yet. My only concern is that although I made sure to order the 1100 watt tool that there are no problems using 15 amp outlets, the label on the tool that I received states, that it is designed for 2200 watts. After reading the comments on these Chinese jackhammers, I suspect they are pretty lax about labeling, perhaps for marketing purposes. They would probably sell better if they put standard information like actual amperage on the label. So this question makes me think. Other consumers have written online that these devices actually draw a lot less than the 20 amps advertised on the label and it looks like a good tool. So I'll try, but if it works I'll have to send it back.