Easy to navigate through the program, and able to handle data import/export easily. The platform is powerful when using various third party plug-ins, but lacks customization capabilities. Able to quickly create custom views (layers) by using standard fields versus requiring extensive programming expertise or complex plugins. Creating new layer views is easy in this tool (especially with 3rd party plug in support). I like how easy it was to use. The customer support team were very helpful in getting me up and running quickly with my first project. There are some minor issues which could have been ironed out but this has nothing to do with BSMART itself. We needed an intuitive tool to manage our electrical network. This solved all our problems by providing us with everything we need from one platform.