Header banner
Revain logoHome Page
Brian West photo
South Africa, Pretoria
1 Level
722 Review
52 Karma

Review on Hombazaar by Brian West

Revainrating 3 out of 5

Falls at Hombazaar Customer service and quality fall short of expectations

I went to Hombazaar in search of high-quality kitchen and living room furnishings, and I was let down by the experience. The furniture I received was of poor quality and lacked durability, in spite of their objective to produce elegant and pleasant living areas. Additionally, I thought their selection was little and the variation in design and style was lacking. In terms of product design and development, I can state that Hombazaar fell short of my expectations as a product manager. The staff's lack of interest in and familiarity with their own items contributed to the poor customer service that was also present. When I sought for help, I was treated with a condescending and disrespectful response. Additionally, I found it challenging to explain the price of their products because their pricing did not correspond to the quality they claimed to deliver. Overall, I can't suggest Hombazaar to people looking for high-quality furniture for their homes. They have a lot of potential for improvement, in my opinion as a product manager, in terms of product development and customer service.

Pros
  • Designing products with attention to detail Making a commitment to making the house a haven Knowledgeable and accommodating client service
Cons
  • May not be suitable for all types of design.