ClarityHub is a great tool for our team. It's a great way to pull in customer feedback and organize it for future reference. Sometimes, I struggle with the functionality and it's frustrating. I wish that it was easier to create custom questions. I would love to have more options for how I can create the questions. That being said, ClarityHub is a great tool for our team and we use it every day. We use it to pull in customer feedback and organize it for future reference. It has really helped us improve our process and make changes to our product.