I like how easy it was for our staff members (security team) to use! It didn't take long at all before everyone had their own unique code as well as having access codes available if needed. The customer service has been excellent throughout this process from start to finish!! Nothing really comes up with using this system - but we did have some minor issues when initially setting things up however Customer Service immediately responded back within minutes of us contacting them via email/phone call, helping resolve any problems or questions we may have had regarding the initial setup. If you're looking into something similar there are many benefits including increased efficiency & reduced costs associated wtih visitor management systems vs hand written logs. We were able to create new employee badge cards quickly without needing additional resources such as printers etc which saved time & money over other options.