ok that was weird knowing full well I overpaid for this cheap product BUT it was exactly what I needed. No wonder two separate pieces failed before I finished a small project (resealing around the tub) despite being careful, cleaning and all. See photo for early signs of part failure. She completely collapsed shortly after this photo. The seller includes an email address in the package for support which I have emailed TWICE and have had no reply. So the second failure. I could go back to Revain, but that's too big a problem. I just want to let everyone know that this is an overpriced, low quality product and the seller doesn't seem to care. It's sad because if it had been a little better quality OR maintenance things could have gone a lot better.
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