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Darrion Hudson photo
Switzerland, Bern
1 Level
742 Review
55 Karma

Review on Step2 by Darrion Hudson

Revainrating 1 out of 5

A Fun and Frustrating Shopping Experience at Step2 Online Store

Despite having a wide range of goods, Step2's online store is extremely difficult to use. I searched through their baffling website for hours trying to locate what I needed. The search feature is useless, and the categories are all over the place. I wound up purchasing a toy for my child, but I'm not sure where I looked. And let's not even talk about the purchasing procedure. I had the impression that entering my information and receiving error notifications was a never-ending cycle. Playing a tedious round of whack-a-mole was how it felt. The customer service, however, was the true shocker. The person on the other end of the phone sounded like they were reading from a script and had no idea what they were talking about when I eventually gave up and called them for assistance. It was like conversing with an accented automaton. The prices are not as inexpensive as they promise to be, which is the cherry on top. I wound up spending far more than I had planned. So, the Step2 online store is the place for you if you're looking for a trying purchasing experience that will make you wonder if you're crazy. Just make sure you have a reputable therapist's number handy.

Pros
  • User-friendly webpage.
Cons
  • limited product toughness.