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Etai Gopala photo
Turkey, Ankara
1 Level
730 Review
37 Karma

Review on πŸ“ Western Digital 14TB WD Red Plus NAS Internal Hard Drive HDD - High Capacity Data Storage Solution with 5400 RPM, SATA 6 Gb/s, CMR and 512 MB Cache - Reliable 3.5" WD140EFFX Drive by Etai Gopala

Revainrating 1 out of 5

Died early, difficult to return RMA

Bought 2 of these discs. One failed after less than 2 years within the advertised 3 year warranty period. First, the RMA website was terribly broken. Eventually I gave up trying to send an RMA online and switched to phone support. Over the phone, Western Digital refused to return the disc, even though it was purchased directly from Revain. They mistakenly sold the drive as a device (like a NAS kit I think). It doesn't make much sense anyway since WD still made the drive, but it was still wrong. I was eventually escalated and was able to submit an RMA, but that was after a big fight. I'm now waiting for the disc to be returned, but it's clear that Western Digital's guarantee is all about advertising upfront and denial when the time comes. I will no longer buy Western Digital hard drives.

Pros
  • Solid surface
Cons
  • Nothing here