The ease of use is great - I don't have to worry about remembering numbers anymore as it does all that stuff automatically!! It also helps me keep track with my calls which has been helpful in keeping up-to date when working from home (which isn’t always possible). There are some times where there won;' be any way out if needed but overall so far everything works fine/as expected :) Nothing really at this time though other than maybe an update could help? That would make life easier by not having people ask questions over text messages etc haha :D But still seems like they're looking into fixing things soon enough anyway! So no big issue here yet ;) Just waiting patiently until then hahaha Thanks again guys!! I like how it works well with my computer. It is easy to set up and use. It does not work very well with older computers. The interface also looks outdated. Once you get used to the features it gets easier to use. If you have any problems with your contacts you can easily search through them and find the correct one. This program helps me keep track of all of my business contacts. I am able to see who is available when I need to contact someone.