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FrontSpin Review

3

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Average

Revainrating 3.5 out of 5  
Rating 
3.7
Sales, Auto Dialer

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Description of FrontSpin

FrontSpin is the leading-edge sales communication software and power dialer. Their platform and power dialer implements your playbooks across all touchpoints, helping you engage with up to 3x more prospects and customers in less time, closing more deals and accelerating sales.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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  • 2
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Type of review

ive had a great experience with frontspin over the past year. ive been working with them since march 2018 and have seen growth week after week. they helped us reach our goals and put together a roadmap to get us to where we want to be. its so much fun to use and has such a user friendly interface. they have amazing features to help automate sales processes and make your life easier. ive used them for sales automation, prospecting, CRM integration, workflow management and even getting paid in…

Pros
  • Their product is super intuitive and makes learning very simple
  • Great support staff that answer any questions you may have immediately.
Cons
  • It's a little expensive for the first year, but I think they offer great value after that.
  • You do have to sign up for a plan.
  • You have to go through a training course before you start using it.

Revainrating 2 out of 5

They are very responsive and helpful.

The responsiveness of their support team has been great. It was easy to get answers to my questions and I had no problems navigating the site. It took me about 2 hours to get everything setup. It wasn't the most intuitive program for me to learn but once I figured out how it worked, I was able to start putting together campaigns and getting results right away. It took longer to set up than I expected but after about a week I got the hang of it and now it takes about 10 minutes to setup new…

Pros
  • It was easy to get answers to my questions and I had no problems navigating the site.
  • It's definitely a lot easier than Mailchimp or other tools out there
  • It has a powerful calendar integration so you can schedule events directly from within the app.
Cons
  • There is an option to purchase a pro account which will allow you to save more contacts and also have more control over who you can reach through email.
  • I would love to be able to change the text color and font size.
  • It works fine, but sometimes it moves items around that you didn't want moved

Revainrating 5 out of 5

Great experience overall with Frontspin.

Overall great experience with FrontSpin. Was a bit skeptical about the platform but found it was actually a lot better than I thought. I had some training with them before I went live and they were extremely helpful with that. After going live, I am still finding ways to improve the performance of my campaigns. Frontspin has made it possible for me to communicate with prospects and close more deals than ever before. They are a full service provider meaning that if I want to see how my lead gen…

Pros
  • Every time I call someone knows exactly who I am talking to and is very willing to answer my questions
  • It really makes it easy to setup automated workflows
  • So when I create an opportunity (which automatically goes into my CRM) I know where it will go in the pipeline
Cons
  • Their website could be a little bit easier to navigate
  • It takes a little while to setup up work flows.