Broke 1 year ago, I ordered it on 11/19/16 - installed about a week after receipt. A month ago, the handle of the outdoor unit came off. And it doesn't come back right. Disappointed with what we paid so much money for, didn't even last a year. The handle doesn't even turn to let us into our house. SO. We were locked in our house and had to break into our own house to get in. Now I have to get a new locking mechanism.
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