I loved the idea of this product. However, it came from China with instructions that were very confusing as they were clearly written by one who had a poor grasp of English making installation prohibitive. It does not work for my casement window which is a crank window that pushes outward. Also this item was identified as eligible for prime shipping with no statement that return shipping would incur a charge. Vendor made returning item difficult with requests for multiple photos of the item and return shipping label before refund would be issued.
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