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1 Level
790 Review
29 Karma

Review on INKforce by Jeff Figueroa

Revainrating 5 out of 5

Great Platform - Saves Time With Communications

InkForce allows for one stop communication between departments/offices; saves time by not having numerous emails in constant circulation throughout our building. This platform does need some additional training, but that's pretty typical of all new technologies nowadays! We are currently utilizing several applications across multiple platforms & this helps eliminate redundancies when it comes down to communications from those respective apps as well!! Our office has been able to communicate seamlessly since we started using In-Office Messaging (IOM). Employees can now see what others have going at their desk so there isn't anything getting missed or overlooked with any upcoming projects coming through IOM within each department before they start work day 1 every Monday morning Inkforce has been used in the City of St. Louis for many years. The integration of GIS and mobile devices for field employees has been very helpful. We are still trying to figure out all the features, but it has been a great tool to use. We are currently working with INKforce on a project to create a mobile app for our citizens. We are excited to see how this will help our citizens.

img 1 attached to INKforce review by Jeff Figueroa



Pros
  • Has provided seamless service over my entire employment tenure thus far both administratively while onboarding into an agency along side other technology services available such iPads etc.and also customer facing where users interact more frequently than via phone call which is why most agencies choose email messaging system versus calls due process wise..all aspects