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Spain, Madrid
1 Level
715 Review
71 Karma

Review on Fapully Touch Kitchen Faucets With Pull Down Sprayer, Single Handle Stainless Steel Brushed Gold Kitchen Sink Faucet With Pull Out Sprayer And Hole Cover by Jeremy Edwards

Revainrating 5 out of 5

Better than originally expected; good faucet for 4 years; Excellent Customer Service!

*** BE SURE TO CHECK MY UPDATES AT THE END OF THIS REVIEW! ***Short faucet should be longer. Just reaches the edge of the sink. Top connection leaked upon delivery, but that could be fixed as another review indicated (but still squeaks; puts all the friction on an "O" ring which was not engineered for that, when it turns - should have been a bearing up there), . Nice faucet for the money, but certainly not an all star. You get what you pay for, but even so, this one might be just a little overpriced for what you're getting.Update: May 20201) I'm not sure what I was thinking, regarding the "O" ring. The pull down faucet includes a plastic sleeve where the top of the faucet connects to the base. The sleeve enables turning, without any stress on the hose connection (as far as I can tell). There's no problem in that design, or particular risk of leaks.2) This faucet has been reliable. The short faucet has been a continuing problem for us. We have the faucet mounted on top of a granite counter top, as close to the sink as we dared bore the hole, and it just reaches the edge of the sink. As a result, the counter top near the faucet mount is continually wet with splash back from the lower faucet. The second problem is that there is apparently no way to clean the pull down faucet head. There's a "button" or disk on the handle which has two holes, obviously for some sort of one-off wrench to be able to turn it, which I don't have and don't know where I would find it. There's just no way to clean out the head, and that's a real problem. Third item is that the pull down braided hose has sprung a leak after about 3.5 years of use. I'm seeking a replacement from this vendor now.Overall, it's been a good faucet, certainly better than my original review, which is why I'm bouncing it from 2 stars to 4 stars.Update: August 2020Fapully sent me a new hose for the faucet free, for the cost of shipping, even though the faucet is 4 years old at this point. In fact, the first hose they sent me was 3" too short (i.e. it was difficult to accurately identify the specific model of my faucet), so they express shipped a second replacement within a few days.For excellent customer service (thanks, Candi), I've got to bump this to 5 stars. In fact, I'm looking for a faucet replacement for my deep sink, and the first word I'm typing is "Fapully". I'd buy any of their faucets.True review, updated 3x, years after the fact.

Pros
  • Its easy-to-install design saves time and money on installation and maintenance
Cons
  • The faucet may require additional plumbing work to install, such as adding a shut-off valve