The order was paid for on January 10, and delivery was scheduled for January 15. The status is always "we don't have time to bring it on time" if you were late. A DR that was supposed to be a gift was received on January 16. I emailed and called the customer service, and they responded that the merchandise had not yet arrived at the warehouse. When I contacted the seller, they responded that the items had been safely delivered to the sorting facility on January 13 and that the issue was on the opposite side. I relayed this information to the support service, but the experts argued that "the goods did not arrive at the warehouse and were not shipped," per the delivery service. Take 48 hours to hear back. I continued to hear that the 15th was 48 hours away, but there was still no information, so I had to phone and write myself. The 18th has come and gone with no new information. utterly dissatisfied with your service. spoiled holiday and mood. Although there were experts who merely "leaked" "there is no information on your order" from the conversation, there are no questions for the support service. At least one other professional called the delivery service. The claims are numerous. I won't be using your service for any future orders! Order napkins there, even if just for trifles. The risk of writing off the money and scoring a win on the client while blaming the seller for everything else is substantial.
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