The best thing about civermind was it's user friendly interface, I could easily use this program without any difficulties at all! It can be used in many different ways such as tracking down leads or even tracing customers who are looking around your business location which saves alot time compared with previous programs i've been using before (like google map). Also there were other features like reporting system where you will able send out alerts when specific keywords have appeared anywhere within my network but also has some limitation so far. Sometimes its hard finding what exactly needs searching because sometimes if we don't search precisely enough then results might not show up until later date after already passed by. This tool helps me solve problems related to customer searches since they're usually trying their luck online via internet hence being unable identify our physical locations due too lack info within database thus causing issues while purchasing products from us.