The product arrived with a large defect, the hair dryer flow control did not work. immediately refused to solve the problem and redirected to Player. ru. Player. ru has a service center only in Hong Kong, the parcel came to be processed at its own expense, spending money, nerves and time on registration. When asked who should pay the costs, Player. ru unequivocally answered that the buyer and they would not return anything. The application was considered for 3 weeks, after which it was proposed to send a registered letter with an application for a refund. Again mail, again time, money. Email was not accepted. For some time they murmured, demanding either invoices, or specifying the , or some other consumables, but the money was returned. Total order 9.09, 13.09 receipt, refund 262022. Think about whether you need it, even in the case of a guarantee, you will not be able to fully return the entire amount. These are facts. Now from the realm of conjectures: in parallel with the return of money, an order for the same soldering station in another store. When opening the box, there was an additional soldering kit and there was a persistent smell of plastic, characteristic of new things. When opening the box with the goods from Player. ru, there was neither the first nor the second. After carefully reading the comments, I found that one buyer also complained about a defect in the form of a non-working hair dryer. There is a suspicion that the soldering station was repaired, packed and sent to me. Draw your own conclusions, I'm just guessing.
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