I like that the software can be used in many different ways with various types of applications. The application is easy to use and understand. The customer support is also very helpful with any issues or questions you may have. I dislike that all of the work orders are only for one type of project. It would be great to add more options to choose from once you begin creating a new work order. This does not effect the overall product though. We are using microsol resources to create the models for our projects.