The ease of use and the ability to have multiple users within one program. Also there are many different ways to communicate within the program, which is great for collaboration. There is sometimes a delay when pulling up new content or a message, which can be frustrating. I like that I can have multiple users within the program as well as multiple people within one project. We are able to use konverse with no issues for our day to day communication. For our project management we are using it to interact with each other and to have the ability to access different people within the company. The platform is very intuitive for managing and collaborating. The team is very responsive and the support is excellent. It is a bit pricey for a small company, but the platform is worth the investment. The platform does not have a lot of bells and whistles. It is a good tool for a small team. It helps us to keep track of projects, tasks, and communication with clients. It also helps to schedule meetings.