Review on Pegasys Cloud by Kevin Singleton

Ease of use, everything is there for you - from creating tickets via email or chat up-to setting reminders in Outlook using Reminds feature.- The tool has multiple templates available which makes it easy when assigning work orders as well as tracking KPIs at any given moment.- I like its ability to track my time spent working remotely even if i am not physically present within an office environment! It's more efficient than taking notes manually every day!! Nothing much so far but would be great knowing how they improve upon their product going forward! Would love some new features added such include : 1)Ability/option to upload documents2). More detailed breakdown reports3.) Better customization options / design4.). Ability (or option?) To add custom fields5 ). User friendly UI6.)Better integration into other software systems7 ).